Cosmoshop NZ Price Beat
We work hard to keep our watches, jewellery, eyewear and accessories competitively priced. If you find the exact same product advertised for less by an eligible New Zealand retailer, send it to us before you buy. If the offer meets our Price Beat conditions, we’ll see what we can do.
How it works
There is no need to negotiate back and forth. Give us enough information to verify the competing offer and our team can assess it before you place your order.
The competing product must be the same brand, model/reference and condition as the Cosmoshop product you want to purchase.
Email us the Cosmoshop product link and the competitor’s live product page showing the lower advertised price and availability.
We check the seller, model, stock status, delivery charges and offer conditions. If eligible, we’ll confirm the Price Beat and how to complete your purchase.
Price Beat policy
Price Beat requests are assessed on a genuine like-for-like basis. These conditions help make sure the comparison is fair.
Price Beat approval is not automatic. Cosmoshop may decline a request where the competing offer, product, stock, seller, authenticity, warranty or landed price cannot be reasonably verified, or where matching/discounting is not commercially available to us.
Compare the real price
A lower headline price does not always mean a lower final price. We compare the price you would actually have to pay to receive the same product.
For example, if another retailer advertises the watch for less but charges compulsory shipping, we assess the competitor’s item price plus delivery against the comparable Cosmoshop purchase.
Request a Price Beat
To help us assess your request quickly, please include the information below. We may ask for additional information if the competitor page does not clearly show stock or pricing.
Please send the request before placing your Cosmoshop order. We generally cannot retrospectively apply a Price Beat to a completed purchase.
FAQ
No. We assess each request against the Price Beat conditions and our ability to offer a lower price. Approval remains at Cosmoshop’s discretion.
Price Beat requests should be made before purchase. We generally cannot apply a Price Beat retrospectively to an order that has already been completed.
Yes. The competitor must have the identical product available for immediate purchase at the advertised price, and Cosmoshop must also have the relevant product available.
Yes. We compare the total price required to obtain the item, including compulsory shipping and other unavoidable fees.
Generally, the policy is intended for established New Zealand retailers. Overseas offers may have materially different GST, duties, currency, shipping, warranty and sourcing, so they are normally excluded from direct Price Beat comparisons.
A marketplace listing may only be considered where the seller is an established retailer and we can verify the product, stock, price, authenticity and supply position. Private, auction and unverifiable marketplace offers are excluded.
Normally no. Once a Price Beat has been agreed, it cannot be combined with another promotional code or discount unless Cosmoshop specifically confirms otherwise.
Warranty status, authorised-dealer supply, included accessories, condition, sourcing, shipping and stock availability can make two offers materially different even where the model number is the same.
It only takes a product link and a few details for our team to check whether we can offer you a better deal.
Unless otherwise stated, Cosmoshop NZ is not owned by or affiliated with the brands it sells. All trademarks and brand names shown on our pages are the property of their respective companies, which retain all rights.
For brands where we are authorised dealers, we offer the manufacturer’s warranty. Otherwise, our default 1-year CosmoCare warranty applies.
