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Contact Cosmoshop
Have a question about an order, product, pickup, warranty, or general enquiry? Send us a message and our team will get back to you as soon as possible.
Email/Phone
support@cosmoshop.co.nz
sales@cosmoshop.co.nz (for wholesale enquiries)
+64 204485603
Office address
Ground Floor, 155 Fanshawe Street
Auckland CBD, Auckland 1010
Pickup orders
Pickup is available by appointment only. Please book a time with us before visiting.
Email us
For product questions, order help, warranty enquiries, or anything else, send us a message below.
Book a pickup appointment
Please fill out the form below and our team will confirm your pickup time as soon as possible.
Office hours
Our team is available during the times below.
| Day | Hours |
|---|---|
| Monday | 10am - 5pm |
| Tuesday | 10am - 5pm |
| Wednesday | 10am - 5pm |
| Thursday | 10am - 5pm |
| Friday | 12pm - 5pm |
| Saturday | 12pm - 5pm |
| Sunday | Closed |
| Public holidays | Closed |
Pickup by appointment only
To avoid confusion, all pickup orders must be booked with us in advance. We do not currently accept walk-ins. Once your order is ready, please contact us to arrange a suitable pickup time.
Disclaimer
Unless otherwise stated, Cosmoshop NZ is not owned by or affiliated with the brands it sells. All trademarks and brand names shown on our pages are the property of their respective companies, which retain all rights.
For brands where we are authorised dealers, we offer the manufacturer’s warranty. Otherwise, our default 1-year CosmoCare warranty applies.